Customer Support Agent
Resolves common tickets on its own -- order status, account questions, troubleshooting -- and hands off to a human when it can't.
From sign-up to live agent, in five steps
No engineering sprint required — the whole flow happens inside the product.
- Step 1
Sign up
Create your account and your first workspace in under a minute — no credit card required to start.
- Step 2
Upload a knowledge base
Add websites, files, topics, and Q&A pairs so every reply your agent gives stays grounded in what you actually publish.
- Step 3
Add some actions
Attach external APIs so your agent can do more than talk — check an order status or book a meeting mid-conversation.
- Step 4
Test your bot yourself
Chat with your agent in the built-in simulator and tune its knowledge and behavior until it feels right.
- Step 5
Make it available for everyone
Publish your agent and drop the embed snippet onto your site — it's live for every visitor.
Other things you can build
Knowledge Assistant
Answers questions strictly from your own docs, policies, and product pages -- no guessing, no drift from what you actually publish.
Sales Agent
Qualifies leads, answers product questions, and books demos straight into your calendar or CRM.
Flight Booking Assistant
Searches availability and books a flight against your own airline or OTA API, asking for explicit confirmation before it charges anything.